paypal

PayPal Item Not Received: How to Respond

Win PayPal INR disputes with the right proof and a clean response packet.

inr
Reason Code
10
Days to Respond
1
Required Exhibits

What This Code Means

Item Not Received is a dispute reason used by PAYPAL when the cardholder claims they never received the merchandise or service.

To successfully defend against this chargeback, you must provide compelling evidence that demonstrates the transaction was legitimate and the cardholder received the product or service as described.

Required Evidence

Transaction Details

  • Merchant/Business Name
  • Order ID
  • Order Date
  • Transaction Amount
  • Customer Name

Required Documents

  • Proof of Delivery

Recommended (Optional)

  • Customer Communication Logs

What Your Response Will Include

Your packet will contain a professional narrative addressing:

  • transaction Overview
  • delivery
  • support History

Generate Your Response Packet

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