paypal
PayPal Item Not Received: How to Respond
Win PayPal INR disputes with the right proof and a clean response packet.
inr
Reason Code
10
Days to Respond
1
Required Exhibits
What This Code Means
Item Not Received is a dispute reason used by PAYPAL when the cardholder claims they never received the merchandise or service.
To successfully defend against this chargeback, you must provide compelling evidence that demonstrates the transaction was legitimate and the cardholder received the product or service as described.
Required Evidence
Transaction Details
- Merchant/Business Name
- Order ID
- Order Date
- Transaction Amount
- Customer Name
Required Documents
- Proof of Delivery
Recommended (Optional)
- Customer Communication Logs
What Your Response Will Include
Your packet will contain a professional narrative addressing:
- transaction Overview
- delivery
- support History
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