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Frequently Asked Questions
How long does it take to generate a dispute packet?
Most dispute packets are generated within 1-2 minutes. The time depends on the number of exhibits you upload and the complexity of your case.
What processors and reason codes do you support?
We support Visa, Mastercard, PayPal, and Stripe with coverage for all major reason codes. Each packet is tailored to the specific processor's requirements and evidence guidelines.
How long are my files stored?
Your dispute packets are securely stored and accessible whenever you need them. You can delete individual packets from your dashboard at any time. We never use your data for AI training or marketing purposes.
Can I download my packet multiple times?
Yes! You can download your dispute packet as many times as you need from your dashboard. The download link never expires.
What if I need to make changes after generating?
Each packet is a snapshot based on the evidence you provided. If you need to make changes, you can create a new case with the updated information. Your previous packets remain accessible in your dashboard.
Do you offer refunds?
If you're not satisfied with your dispute packet, contact us at support@infinitegrowventures.com within 7 days and we'll work with you to resolve the issue or provide a refund.