paypal
PayPal SNAD Dispute: Evidence That Wins
Defend PayPal SNAD claims with product documentation and professional response packets.
snad
Reason Code
10
Days to Respond
2
Required Exhibits
What This Code Means
Significantly Not as Described is a dispute reason used by PAYPAL when the cardholder claims the product or service was not as described.
To successfully defend against this chargeback, you must provide compelling evidence that demonstrates the transaction was legitimate and the cardholder received the product or service as described.
Required Evidence
Transaction Details
- Merchant/Business Name
- Order ID
- Order Date
- Transaction Amount
- Customer Name
- Product Description
Required Documents
- Product Specifications
- Proof of Delivery
Recommended (Optional)
- Product Listing Screenshot
- Customer Communication Logs
What Your Response Will Include
Your packet will contain a professional narrative addressing:
- transaction Overview
- product Description
- delivery
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