paypal
PayPal Unauthorized Transaction Defense
How to win PayPal unauthorized transaction claims with delivery and usage evidence.
unauthorized
Reason Code
10
Days to Respond
1
Required Exhibits
What This Code Means
Unauthorized Transaction is a dispute reason used by PAYPAL when specific conditions indicate a dispute.
To successfully defend against this chargeback, you must provide compelling evidence that demonstrates the transaction was legitimate and the cardholder received the product or service as described.
Required Evidence
Transaction Details
- Merchant/Business Name
- Order ID
- Order Date
- Transaction Amount
- Customer Name
- IP Address
Required Documents
- Proof of Delivery
Recommended (Optional)
- Usage or Access Logs
- Device Fingerprint Report
What Your Response Will Include
Your packet will contain a professional narrative addressing:
- transaction Overview
- risk Signals
- delivery
- usage
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