stripe
Stripe Credit Not Processed: Response Guide
Prove credit processing to Stripe with transaction records and refund documentation.
credit_not_processed
Reason Code
7
Days to Respond
1
Required Exhibits
What This Code Means
Credit Not Processed is a dispute reason used by STRIPE when specific conditions indicate a dispute.
To successfully defend against this chargeback, you must provide compelling evidence that demonstrates the transaction was legitimate and the cardholder received the product or service as described.
Required Evidence
Transaction Details
- Merchant/Business Name
- Order ID
- Order Date
- Transaction Amount
- Customer Name
- Refund Date
Required Documents
- Refund Confirmation
Recommended (Optional)
- Customer Communication Logs
What Your Response Will Include
Your packet will contain a professional narrative addressing:
- transaction Overview
- refund Processing
- policies
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