stripe

Stripe Subscription Canceled: Defense Strategy

Win subscription cancellation disputes with usage logs and clear terms documentation.

subscription_canceled
Reason Code
7
Days to Respond
2
Required Exhibits

What This Code Means

Subscription Canceled is a dispute reason used by STRIPE when specific conditions indicate a dispute.

To successfully defend against this chargeback, you must provide compelling evidence that demonstrates the transaction was legitimate and the cardholder received the product or service as described.

Required Evidence

Transaction Details

  • Merchant/Business Name
  • Order ID
  • Order Date
  • Transaction Amount
  • Customer Name
  • Subscription Start Date

Required Documents

  • Usage or Access Logs
  • Terms & Policies Screenshot

Recommended (Optional)

  • Customer Communication Logs

What Your Response Will Include

Your packet will contain a professional narrative addressing:

  • transaction Overview
  • subscription Terms
  • usage
  • policies

Generate Your Response Packet

Get a bank-ready dispute packet in minutes. No AI guessing. Just proof that speaks bank.

Start Now

Related Reason Codes