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Mastercard 4837 Dispute Evidence
Exact evidence to respond to MC 4837 with examples and a packet generator.
4837
Reason Code
30
Days to Respond
1
Required Exhibits
What This Code Means
No Cardholder Authorization is a dispute reason used by MASTERCARD when specific conditions indicate a dispute.
To successfully defend against this chargeback, you must provide compelling evidence that demonstrates the transaction was legitimate and the cardholder received the product or service as described.
Required Evidence
Transaction Details
- Merchant/Business Name
- Order ID
- Order Date
- Customer Name
- IP Address
Required Documents
- Proof of Delivery
Recommended (Optional)
- AVS Verification Screenshot
- CVV Verification Screenshot
- Device Fingerprint Report
What Your Response Will Include
Your packet will contain a professional narrative addressing:
- transaction Overview
- risk Signals
- delivery
- policies
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