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Mastercard 4855: Non-Delivery Defense
Win Mastercard 4855 disputes with complete delivery evidence and professional response packets.
4855
Reason Code
45
Days to Respond
1
Required Exhibits
What This Code Means
Goods or Services Not Provided is a dispute reason used by MASTERCARD when specific conditions indicate a dispute.
To successfully defend against this chargeback, you must provide compelling evidence that demonstrates the transaction was legitimate and the cardholder received the product or service as described.
Required Evidence
Transaction Details
- Merchant/Business Name
- Order ID
- Order Date
- Customer Name
- Shipping Carrier
- Tracking Number
Required Documents
- Proof of Delivery
Recommended (Optional)
- Delivery Signature Image
- Customer Communication Logs
What Your Response Will Include
Your packet will contain a professional narrative addressing:
- transaction Overview
- delivery
- policies
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